FAQs

FAQs

Got questions? We’ve got answers.

Information


  • What are your business hours?

    Monday - Friday: 7.30am-6pm

    Saturday & Sunday: By appointment


    Dog Boarding is a 24 hour service. All services may be available at weekends too, but please contact us with what you require.

  • I'd like to book a service, what do I do next?

    Email: info@furbabiesnottingham.co.uk

    Call or text us on: 07944622010


    We will answer any questions you have and then next step would be to arrange a meet and greet consultation so we can meet your furbaby.

  • What areas do you cover?

    For Dog Walking & Pet Sitting: We cover te following areas: Ruddington, West Bridgford, Compton Acres, Wilford, Gamston, Clifton, Barton, Gotham, East Leake, Plumtree, Keyworth & all surrounding villages. We will consider areas across Nottingham so please contact us for a quote as price may be slightly higher just to cover travel costs and time to get to you. but we will consider other areas, please contact us to discuss.

  • Does my dog need to be vaccinated?

    ​For Dog Day Care & Boarding only: Your dog will need their DHPP (Distemper, Hepatitis, Parvo and Parainfluenza) and their Bordetella (Kennel Cough) vaccines up to date.

    We will need a copy of your dog's veterinary card as proof for our files and will need keeping up to date each time.

  • Is your pet services insured?

    Yes, we are fully insured, however we do recommend you have your own insurance. Owners are responsible to cover any costs incurred for an accident/damage or sickness, to or by their dog.


Payment


  • What type of payment methods do you accept?
    • Debit/Credit Card
    • Direct debit
    • Paypal
    • Bank transfer
  • Can I get a full refund?

    As long as you give us notice, yes. Please give us as much as you can.

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